Terms of service
These Terms and Conditions govern your use of the MXSuppliez website and the purchase of any e-bike parts or components. By placing an order, you agree to be bound by these terms.
Orders and Payments
- Acceptance: We reserve the right to cancel or refuse any order at our discretion.
- Pricing: Prices can change without notice. We fix pricing and inventory errors promptly.
- Payment: We accept major credit cards and approved secure online payment gateways.
Shipping and Delivery
- Risk of Loss: Ownership and risk pass to you once parts are handed to the shipping carrier.
- Delays: Shipping dates are estimates. We are not liable for transit delays.
- Inspection: Inspect your parts upon arrival and report damage or missing items within 48 hours.
Returns and Refunds
- Policy Window: Unused parts in original, unopened packaging can be returned within 30 days.
- Restocking Fees: Component returns may incur a standard restocking fee.
- Return Shipping: You pay for return shipping unless the item arrived defective or incorrect.
Warranty and Liability
- Manufacturer Warranty: Parts carry the specific warranty provided by the original equipment manufacturer.
- Installation Risk: MXSuppliez is not liable for damage caused by improper installation or alteration of parts.
- No Liability: We are not liable for any indirect damages, injuries, or bike failures resulting from the use of our parts.
- Compatibility: You are solely responsible for ensuring parts are compatible with your specific e-bike model.
Governing Law
- Jurisdiction: These terms are governed by the laws of the State of California