Refund policy
We have a strict no-refund policy. We only issue refunds if you provide clear proof that your product is broken or does not work right out of the box. You must contact us and show proof within 7 days of delivery.
Return and Refund Rules
No standard refunds: We do not accept returns or give money back for change of mind, buyer remorse, or used items.
Defective items only: Refunds are only allowed for items that arrive dead on arrival (DOA) or broken before first use.
Proof required: You must send a clear video or photo showing the exact issue within 7 days of receiving your package.
How to Request a Defective Claim
Email us: Send your order number and proof to our support team.
Wait for review: We will check your proof within 2 to 3 business days.
Resolution: If approved, we will send a replacement or issue a refund to your original payment method.